Privacy Policy
Effective Date: January 1, 2026
At Karni IT Services Pvt. Ltd. ("Karni IT", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or engage with our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Company Name
- Email Address
- Phone Number
- Business Address
- Job Title
- Billing Information
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
Project Information
- Business Requirements
- Documents
- Images
- Source Files
- Software Specifications
- Communications related to your project
2. How We Use Your Information
We use your information to:
- Deliver software development and IT services.
- Respond to inquiries and support requests.
- Process quotations, invoices, and payments.
- Improve our website and services.
- Communicate project updates.
- Provide technical support.
- Send newsletters and promotional information (only with your consent).
- Maintain security and prevent fraud.
- Comply with legal obligations.
3. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance.
- Remember user preferences.
- Analyze website traffic.
- Enhance user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Data Security
Karni IT implements reasonable technical, administrative, and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.
5. Confidentiality
We treat all client information, project documents, source code, business data, and communications as confidential.
We do not disclose confidential information to third parties except as required for project delivery or by law.
6. Third-Party Services
Our services may integrate with third-party providers, including:
- Cloud Hosting Providers
- Payment Gateways
- Google Services
- Microsoft Services
- SMS & Email Providers
- AI Platforms
- Analytics Services
These third parties have their own privacy policies, and Karni IT is not responsible for their privacy practices.
7. AI Services
Where AI-powered features or integrations are used, client data may be processed to generate requested outputs.
Clients should avoid submitting confidential, sensitive, or regulated information to AI services unless specifically agreed upon.
AI-generated responses should be reviewed before making business, legal, medical, or financial decisions.
8. Data Sharing
We do not sell, rent, or trade your personal information.
We may share information only:
- With trusted service providers involved in delivering our services.
- To comply with legal requirements.
- To protect our legal rights.
- With your explicit consent.
9. Data Retention
We retain personal and project information only for as long as necessary to:
- Complete projects.
- Provide ongoing support.
- Meet legal and accounting obligations.
- Resolve disputes.
After the retention period, information may be securely deleted.
10. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your data.
- Withdraw marketing consent.
- Request a copy of your personal information.
- Object to certain processing activities.
To exercise these rights, please contact us.
11. Children's Privacy
Our website and services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
12. External Links
Our website may contain links to third-party websites.
Karni IT is not responsible for the privacy practices or content of external websites.
13. International Data Transfers
If you access our services from outside India, your information may be transferred to and processed in India or other countries where our service providers operate, subject to applicable data protection laws.
14. Changes to This Privacy Policy
Karni IT Services Pvt. Ltd. reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page along with the updated effective date.
15. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Karni IT Services Pvt. Ltd.
📍 Jaipur, Rajasthan, India
📧 info@karniit.com
📞 +91-7231044066
🌐 www.karniit.com